Disney Opens Up a Virtual Que for runDisney Merchandise Shop at ESPN Wide World of Sports Complex
Disney Opens Up a Virtual Que for runDisney Merchandise Shop at ESPN Wide World of Sports Complex
On April 13, 2023, a virtual queue will open for the runDisney Merchandise Shop at ESPN Wide World of Sports Complex.
We’re so excited to welcome runners to the 2023 runDisney Springtime Surprise Weekend. We’ve also introduced an exciting enhancement to the runDisney Health & Fitness Expo this race season. Attendees looking to purchase event weekend merchandise on the first day of the Expo will be asked to join a virtual queue. This feature allows you to spend more time enjoying your Expo experience and visiting with Expo vendors—all while you wait in line for merchandise, virtually.
How to Join the Virtual Queue
In order to use the virtual queue on day one of the runDisney Health & Fitness Expo, you’ll need to download the My Disney Experience app and ensure location services are turned on.
• Step 1: Open the My Disney Experience app and navigate to the Virtual Queues section on the Welcome Screen.
• Step 2: Select “Join Virtual Queue” on the My Queues screen, and then select “runDisneyMerchandise Shop.” Guests can request to join the virtual queue at 8:30 AM Eastern Time on April 13, 2023.
• Step 3: Select the Guests (up to 6 people total) in your shopping party. Select “Join Virtual Queue” once more.
o Note: All members of your shopping party must be added to your My Disney Experience Friends & Family list prior to joining the virtual queue. Learn more about adding Friends & Family to your account.
• Step 4: If there are open spots in the virtual queue, you’ll see a confirmation screen with an estimated wait time. Your estimated wait time will be based on the Expo opening time of 10:00 AM Eastern Time, so don’t be alarmed if your wait appears long!
• Step 5: You’ll receive a push notification directly to your mobile device when your group is ready to return. Tapping on the push notification will take you to your digital entry code. Once received, you will have one hour to arrive at the AdventHealth Arena at the ESPN Wide World of Sports Complex.
• Step 6: Upon your arrival, follow the signs to the check-in area and prepare to show the Cast Member your digital entry code or MagicBand.
Important Information
• Gold and Platinum Club runDisney Members do not need to join the virtual queue to access their early shopping windows during the first day of the Expo.
• Guests can join the virtual queue from the comfort of their hotel room or home, up to approximately 45 miles away from Walt Disney World Resort.
• Each Guest enrolled will receive a digital entry code to present for entry. If you are unable to find your digital entry code, you can locate it by going to the 3-line hamburger icon in the app (☰) and selecting “Virtual Queues.” From here, you will be able to access your digital entry code.
• The virtual queue is only needed for the runDisney Merchandise Shop on Thursday, April 13, 2023.
• Merchandise is subject to availability and inventory may sell out.
Check for Updates
Virtual queues continue to be helpful with the launch of popular attractions and the debut of new experiences and offerings, so we may use them again from time to time for select experiences in the future.
Check the My Disney Experience app just before your visit—and again before 7:00 AM on the day of your visit—to learn whether a virtual or standby queue will be required or available for any attractions or experiences when you’re here.
Please Be Aware That:
- Joining the virtual queue does not guarantee the ability to participate in the experience.
- Boarding groups for a virtual queue are limited, subject to availability, and are not guaranteed. Not all boarding groups may be called to return, based on availability of the experience.
- Guests may hold boarding groups for attraction virtual queues and a virtual queue for other select experiences at the same time, when available.
- Guests visiting from another theme park using an Annual Pass or the Park Hopper option may not be able to join the virtual queue in a park where they do not have a theme park reservation. In order to request access to a virtual queue during Park Hopper hours, a Guest must be inside the theme park where the virtual queue will be used.
If you have any questions or need assistance, please find a Cast Member at one of the Guest Experience Team kiosks throughout the park or visit a Guest Relations location.
runDisney Springtime Surprise Weekend
If you’ve been looking for an exciting running event, the runDisney Springtime Surprise Weekend at Walt Disney World Resort is for you—because it’s a completely different experience every year. In 2023, we’ll be celebrating the magic of Disney and Pixar!
When: April 13 to 16, 2023
Events
- Springtime Surprise Yoga
- Disney Pixar Cars 5K
- Disney Pixar Monsters 10K
- Disney Pixar Toy Story 10-Miler
- runDisney Springtime Surprise Challenge
- Virtual Race Options