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Walt Disney World Resort: Services for Guests with Disabilities

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Services for Guests with Disabilities

Below is comprehensive list of Walt Disney World services for guests with disabilities. This information is from Disney World Resort Informational list and is used solely for educational purposes. Note: Disney World Resorts has the right to change or modify their rules and regulations anytime and without notice.

Services for Guests with Disabilities

Get an overview of the many services and access options available all throughout Walt Disney World Resort.

For more information, please contact Disability Services at (407) 560-2547 or email [email protected].

Cognitive Disabilities

Help Guests with cognitive disabilities experience the magic of the parks with some simple tips and services. 

 Types of Services

Walt Disney World Resort offers a host of services to help Guests with cognitive disabilities—including those on the Autism Spectrum—maximize their Resort experience. Services include:

Services include:

  • Advanced Ticket Purchase
  • Stroller and Wheelchair Rental
  • Strollers as Wheelchairs
  • Rider Switch
  • Accessing Attractions
  • Break Areas
  • Companion Restrooms
  • Helpful Guides for Attractions and your General Resort Experience
  • Dietary Accommodations

For more information, please contact Disability Services at (407) 560-2547 or email [email protected].

Advanced Ticket Purchase
To avoid the possibility of waiting in line at ticket locations outside of park entrances, we recommend obtaining your tickets in advance. Tickets for theme parks as well as water parks—including Annual Passes—can be purchased online or by calling (407) 939-5277.

Stroller and Wheelchair Rental
If necessary, your party can rent a stroller, wheelchair or ECV/motorized scooter for a day or more at Walt Disney World Resort. Designated shops are located near the main entrances of the parks. Several private rental companies are also available in the local area and can be located online within each service’s corresponding page.

Strollers As Wheelchairs
Guests with disabilities—including those with a cognitive disability—who need to remain in a stroller while in an attraction queue should visit the Guest Relations Lobby at the theme parks in order to obtain the appropriate identifying tag.

Rider Switch
Parties with more than 2 Guests may be able to take advantage of the attraction Rider Switch program, which enables you to experience an attraction while another member of your party waits with the Guest who does not ride. You then “swap” to enable the other party member to enjoy the attraction without having to wait in line again.

For further information on how to use this service, please speak with a Cast Member at each specific attraction.

Accessing Attractions
The theme parks offer a wide variety of great shows and rides for you and your party to experience, and accessing these can be done in several ways including the use of standard queues, Disability Access Service, as well as other accommodations based on individual service needs.

In particular, the Disability Access Service (DAS) is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. This service doesn’t provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait. This allows the Guest using DAS to experience other attractions in the park instead of physically waiting in the standby line.

Learn more about the Disability Access Service.

Break Areas
Should the Guest with a cognitive disability become over-stimulated or need some down time, dozens of areas are available throughout the parks where a Guest can “take a break.” To locate the nearest area, please ask a Cast Member for assistance.

For a complete list of locations, please download our Guide for Guests with Cognitive Disabilities.

Companion Restrooms
In addition to multiple men’s and women’s restroom facilities throughout the parks, companion restrooms are also available in select locations. Each is larger than a traditional restroom which can be helpful if a Guest needs assistance or requires that someone accompany him or her.

Please note many of our restrooms use automatic toilet flushing equipment which may be loud.

Helpful Guides
Each attraction at Walt Disney World Resort is different from the next and features a variety of special effects including scents, flashing lights, loud noises, and periods of darkness.

For more information on experiences all across Walt Disney World Resort, please download our Attraction Details for Guests with Cognitive Disabilities or our more general Guide for Guests with Cognitive Disabilities.

View more information on attractions at the Resort.

Dietary Accommodations
Walt Disney World Resort can accommodate most food allergies, intolerances, and specific dietary needs. Advance requests can be made when booking a dining reservation, or by speaking with the chef or manager on duty at most table-service restaurants across the Resort.

All Guests with food allergies or intolerances are also allowed to bring food items into the parks. Before entering, inform the Cast Member at bag check that a Guest in your party has a food allergy or intolerance. Please note: Cast Members are strictly prohibited from storing, preparing, cooking, or reheating any food brought into the parks.

View more information on dietary accommodations at the Resort.

How to Prepare

Knowing what to expect is crucial in making your experience a successful adventure—not just for the Guest with a cognitive disability, but for the entire family.

Some suggested tips for you and the Guest with a cognitive disability include:

  • Plan a Visual Schedule
  • Watch Videos
  • Study Location Maps
  • Choose a Meeting Location
  • Practice Waiting in Line

Plan a Visual Schedule
By providing a possible timeline, you can help the Guest with a cognitive disability understand what to expect—such as crowds, sights, sounds and smells—and so that he or she can learn the routine.

For an example of a timeline, please download our Guide for Guests with Cognitive Disabilities.

Watch Videos
Rather than waiting until you arrive at the parks, help the Guest with a cognitive disability prepare for the experience by having him or her watch videos about the Walt Disney World Resort, from this site or others.

Each park features its own video tour, which includes certain attractions, as well as many of the Cast Members and Disney Characters your party will likely encounter during your visit.

Study Location Maps
Comprehensive maps and guides are available for all 4 theme parks, as well as the 2 water parks. Review the maps with the Guest with a cognitive disability and try to lay out a plan for your day at the park.

Choose a Meeting Location
Pick a place on the map to meet in case your party becomes separated. Be sure the Guest with a cognitive disability is aware of the location and show it to them as soon as you arrive in the park.

Should he or she get lost, stress the importance to the Guest with a cognitive disability of finding a Cast Member who will assist in attempting to reunite you. In addition, there are also designated locations in each park where lost persons can be escorted.

It is recommended that you take a photo of the Guest with a cognitive disability on your mobile device or digital camera, especially if he or she has a tendency to wander off. You may also consider making a nametag that includes his or her name, as well as your name and mobile phone number.

Practice Waiting in Line
Waiting in line is a regular part of the Walt Disney World Resort experience. To prepare, practice waiting with the Guest with a cognitive disability at home or in lines at places he or she might already frequent.

What to Bring

Being prepared for a day at Walt Disney World Resort goes beyond the parks. Plan ahead by bringing along an assortment of items.

Some suggestions include:

  • A Safety Bracelet or Nametag
  • Ear Plugs or Headphones
  • A Favorite Device or Activity
  • Reinforcers for Good Behavior
  • A Sensory Toy

A Safety Bracelet or Nametag
Place a bracelet, nametag, or some variety of visual identification onto the Guest with a cognitive disability. Include his or her name, a reference to the specific cognitive disability, all important medical information and anything else that should be known. Please include your name and contact number as well.

Ear Plugs or Headphones
The theme parks can be very noisy, including fireworks, announcements on loudspeakers and other Guests’ voices. Ear plugs or headphones may contribute toward a less intense experience for the Guest with a cognitive disability.

A Favorite Device or Activity
To keep the Guest with a cognitive disability occupied while waiting in a line, it is suggested you bring along a computer tablet or mobile device, video game, or anything else constructive you feel might distract their attention.

Reinforcers for Good Behavior
A trip to the theme parks at Walt Disney World Resort can be very long. Help promote a full day of fun for the Guest with a cognitive disability by keeping motivational items handy to reinforce his or her good behavior.

A Sensory Toy
Keeping the Guest with a cognitive disability calm might be an issue due to the sights, sounds, scents, and commotion at any one of the parks. Have a sensory toy on hand—like a stress ball or other calming item—to help prevent or assist him or her from experiencing sensory overload.

Guide for Guests with Disabilities

Available at Guest Relations, these guides can also be downloaded in a printable format for each theme park:

Disability Access Service

Learn more about how eligible Guests can register for our Disability Access Service (DAS) program, which assists those who have difficulty tolerating extended waits in a conventional queue environment due to disability. 

Disability Access Service (DAS)

Learn more about how this service works and the exciting new features that are now available.

Accommodating Guests with Disabilities

Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.

Important Pre-Registration and DAS Advance Planning Update

Eligible Guests can now pre-register for DAS Advance virtually with a Cast Member, using live video chat. Please note that you may pre-register as soon as 30 days in advance of a park visit, but no less than 2 days before arrival.

During the registration chat, you will be able to work with a Cast Member to book up to 2 one-hour return windows for select experiences using our new DAS Advance planning option (you may also make additional DAS selections on the day of your visit). Please note that all park visits must be within 30 to 2 days of the live chat. 

Top Things to Know About DAS

  • DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.
  • DAS doesn’t provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait. This allows the Guest using DAS to enjoy other experiences in the park instead of physically waiting in the standby line.
  • The Guest who is requesting to use DAS must be present during registration (in person or live video call) and when redeeming a DAS return time at Walt Disney World theme parks. The Guest using DAS doesn’t need to be present when a return time is requested at an attraction or any Guest Relations location.
  • Once registered, DAS is valid for up to 60 days.
  • Two exciting new features have been added to the DAS program: (1) the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning and (2) a convenient way to receive DAS return times through the My Disney Experience app.

Register for DAS.

Make DAS Advance Selections.

Electric Conveyance Vehicle (ECV) Rentals

Learn more about these 4-wheel vehicles that help Guests travel long distances with ease. 

ECV Rentals

Guest Service in multiple Walt Disney World® Resort locations

If Guests require assistance, Electric Conveyance Vehicles are available for rent at all Walt Disney World theme and water parks as well as Disney Springs.

For more information, please contact Disability Services at (407) 560-2547 or email [email protected].

Price

Walt Disney World Theme Parks

  • Daily: $50
  • A refundable $20 deposit is required at this location

Walt Disney World Water Parks and Disney Springs

  • Daily: $50
  • A refundable $100 deposit is required at this location

Daily Rentals are transferable between all locations. You pay just once for the day.

Length of Stay Rentals are not available for ECVs. However, vehicles can be held if Guests leave and return to the same park on the same day.

When Leaving Your Location
ECVs may not be removed from the destination where they were rented. When exiting your location, simply return your ECV to the rental counter to receive your deposit. If you’re at Disney Springs, your deposit will be returned at this time. If leaving one theme park and visiting another, present your rental receipt with your deposit to secure another ECV, if available.

Know Before You Go

  • ECVs are available on a first-come, first-served basis.
  • Reservations are not accepted, and quantities are limited. Please plan to arrive early.
  • Guests must be 18 years of age to rent and operate ECVs. A Photo ID is required.
  • The maximum weight is 450 pounds. ECVs are not designed to hold more than one person.
  • You are welcome to bring and use your own ECV throughout Walt Disney World Resort.
  • As a reminder, personal belongings such as luggage, strollers and ECVs may not be stored or left unattended in hotel corridors or hallways.

Wheelchairs are also available for rent throughout Walt Disney World Resort.

Disney Featured Provider
Guests who use a stroller or mobility device when visiting Walt Disney World Resort have a variety of options including using a personally-owned stroller or mobility device, renting through ScooterBug—the Disney Featured Provider—or renting from another third-party company.

ScooterBug, a private mobility rental company in the Central Florida area, is the Disney Featured Provider to offer stroller, ECV and wheelchair rentals at Walt Disney World Resort theme parks and Disney Springs in addition to length-of-stay rentals for Guests staying at Disney Resort hotels. When Disney Resort hotel Guests choose to rent through ScooterBug, the Guest does not need to be present when the equipment is delivered to the Resort hotel. ScooterBug will work with Disney Resort Cast Members to manage deliveries and returns of rented strollers, ECVs and wheelchairs. Pre-orders and deliveries of mobility rentals through ScooterBug to Disney Resort hotels are available by visiting scooterbug.com/orlando or calling (800) 726-8284.

Guides for Guests with Disabilities

Available at Guest Relations, these guides can also be downloaded in a printable format for each theme park:

Hearing Disabilities

Discover the variety of ways Walt Disney World Resort assists Guests with hearing disabilities. 

Assistive Listening, Sign Language interpretation and more are available to help Guests with hearing disabilities.

Types of Services

Walt Disney World Resort offers a variety of services to help Guests with hearing disabilities enjoy the Resort.

Services include:

  • Guest Room Amenities
  • Assistive Listening
  • Handheld Captioning
  • Video Captioning
  • Sign Language Interpretation

Guest Room Amenities
Upon request, Guest Rooms at Walt Disney World Resort hotels can be equipped with door knock and phone alerts, phone amplifiers, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) telephone.

For more information or to request a Room Communication Kit, please call Walt Disney World Resort Information at (407) 824-4321. Guests under 18 years of age must have parent or guardian permission to call.

Assistive Listening
Disney’s Handheld Devices feature Assistive Listening, which amplifies sound through headphones or an induction loop at specific theme park attractions. Recommended for Guests with mild to moderate hearing loss, Disney’s Handheld Devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. There is a fully refundable $25 daily deposit for use. It is recommended that you bring your own headphones or induction loop as the device has a standard headphone jack.

View attractions where Assistive Listening is offered.

View entertainment where Assistive Listening is offered.

Handheld Captioning
Disney’s Handheld Devices feature Handheld Captioning, a portable captioning system which displays on-screen text in locations at select theaters and attractions. This service is available from Guest Relations at all 4 theme parks on a first-come, first-served basis. There is a fully refundable $25 daily deposit for use.

View attractions where Handheld Captioning is offered.

View entertainment where Handheld Captioning is offered.

Video Captioning
Select monitors are available with open captioning in many pre-shows and exhibit areas, and are designated by a “CC” symbol. If necessary, please see a Cast Member at the location for assistance.

Video Captioning can also be activated using Disney’s Handheld Devices—available from Guest Relations at all 4 theme parks on a first-come, first-served basis. There is a fully refundable $25 daily deposit for use.

View attractions where Video Captioning is offered.

View entertainment where Video Captioning is offered.

Sign Language Interpretation
Walt Disney World Resort provides Sign Language interpretation for our Guests at specific live theme park shows on a rotating basis as follows:

The schedule of interpreted performances is updated on a weekly basis. You can obtain a current schedule by e-mailing [email protected]. You can also obtain a copy of this schedule at a Walt Disney World Guest Relations location upon arrival.

Special Requests for Interpretation
Sign Language interpretation is available by request for select special events and dinner shows with at least 14 days advance notice, including:

To request Sign Language interpretation at a specific special event or dinner show, please call Walt Disney World Resort Information at (407) 824-4321 or by e-mailing [email protected]. You will be contacted prior to your visit to verify arrangements and will receive a show schedule that lists the names, dates, and times of the interpreted performances. Guests under 18 years of age must have parent or guardian permission to call.

Service Animals
Trained service animals are welcome in most locations throughout Walt Disney World Resort.

Guide for Guests with Disabilities

Available at Guest Relations, the guides can also be downloaded in a printable format for each theme park:

Lighting Sensitivity

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you consult your physician for specific instructions before visiting Walt Disney World Resort, as specialty lighting effects and other visual effects are used extensively throughout our shows and attractions.

Magnetic Fields

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and within our Resorts. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you—or any member of your party—has questions regarding the above, you may speak with a Guest Relations Cast Member for details.

Mobility Disabilities

See what service and access options are available for Guests with mobility disabilities. 

 Services for Guests with Mobility Disabilities

Guest Service in multiple Walt Disney World® Resort locations

Helpful services and access options are available throughout Walt Disney World Resort for Guests with mobility disabilities.

For more information, please contact Disability Services at (407) 560-2547 or email [email protected].

Attraction Access Categories

Walt Disney World attractions offer access for Guests with mobility disabilities in the following categories:

  • Must transfer from wheelchair/ECV to ride vehicle
  • Must transfer from ECV to wheelchair
  • Must transfer from ECV to wheelchair, and from wheelchair to ride vehicle

May Remain in Wheelchair/ECV

These attractions allow Guests to remain in their wheelchair or Electric Conveyance Vehicle (ECV) during the experience.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Disney’s Blizzard Beach Water Park

Must Be Ambulatory

These attractions require Guests to walk by themselves or be assisted by members of their party.

Magic Kingdom Park

Disney’s Blizzard Beach Water Park

Disney’s Typhoon Lagoon Water Park

Must Transfer from Wheelchair/ECV to Ride Vehicle

These attractions require Guests to transfer from their wheelchair or ECV—by themselves or with assistance from their party—to a ride vehicle.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Blizzard Beach

Disney’s Typhoon Lagoon Park

Must Transfer from ECV to Wheelchair

Guests must transfer to a wheelchair provided at the attraction. At some attractions listed below, the transfer will occur at the entrance, while at other attractions, the transfer will occur within the building or queue.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Disney’s Blizzard Beach Park

Disney’s Typhoon Lagoon Water Park

Must Transfer from ECV to Wheelchair, and from Wheelchair to Ride Vehicle

The following attractions require Guests to transfer to an available wheelchair at the attraction, then to transfer from the wheelchair to the ride vehicle. At some attractions below, the transfer to an available wheelchair will occur at the entrance. At others, the transfer to an available wheelchair will occur within the building or queue.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Wheelchair and ECV Accessibility with Walt Disney World Transportation

Most of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities.

Bus Access
All bus routes are serviced by buses equipped to accommodate various types of wheelchairs and ECVs/scooters within the following guidelines:

  • The mobility device must fit the lift without being forced.
  • The mobility device must be securely fastened in the onboard restraints.

Most buses can hold up to 2 mobility devices in the securement areas. It is recommended that Guests using an ECV/scooter transfer to a bus seat while onboard. Guests using canes, walkers, crutches or who have difficulty walking can board via the rear door. Guests should share their request to use the ramp or rear door with the bus driver before boarding.

Watercraft Access

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a Disney Cast Member at the watercraft dock for information and assistance.

Monorail Access

Guests may access the Walt Disney World monorail system by using the elevators or ramps at the Transportation and Ticket Center, Magic Kingdom park, Epcot, Disney’s Grand Floridian Resort & Spa, Disney’s Polynesian Village Resort, and Disney’s Contemporary Resort.

Wheelchair and ECV Rental

Wheelchairs and Electric Conveyance Vehicles (ECVs) are available to rent throughout Walt Disney World Resort.

Parking

Parking for Guests with disabilities is available throughout Walt Disney World Resort. A valid disability parking permit is required, and standard parking rates apply.

Theme Park Parking
Guests with the ability to walk short distances and step onto courtesy trams should park in the main parking lots of Magic Kingdom park, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom theme park. If necessary, Guests may ask for a space at the end of a row closest to the courtesy tram pick-up/drop-off location. Courtesy trams will then transport Guests to each theme park’s Main Entrance.

Theme Park Disability Parking Lots
Guests with mobility disabilities—including those traveling with personal wheelchairs, electric scooters or other mobility devices—should park in our Disability Parking Lots, located a short distance from the main entrance to each of the 4 theme parks at Walt Disney World Resort. Courtesy trams do not stop at these locations.

For further directions on parking options, Guests should inquire at the theme park Auto Plaza (there’s an Auto Plaza at the entrance to each Walt Disney World theme park). Or, call Guest Services at (407) 824-2222. Guests under 18 years of age must have parent or guardian permission to call.

Parking

Parking for Guests with disabilities is available all throughout Walt Disney World Resort. A valid disability parking permit is required. 

Resort Hotels

Registered Guests:

Overnight Self-Parking

Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.

Standard Overnight Parking charges per Resort Category:

$15 per night:

  • Disney’s All-Star Movies Resort
  • Disney’s All-Star Music Resort
  • Disney’s All-Star Sports Resort
  • Disney’s Art of Animation Resort
  • Disney’s Pop Century Resort

$20 per night:

  • Disney’s Caribbean Beach Resort
  • Disney’s Coronado Springs Resort
  • Disney’s Port Orleans Resort – French Quarter
  • Disney’s Port Orleans Resort – Riverside
  • The Cabins at Disney’s Fort Wilderness Resort

$25 per night:

  • Bay Lake Tower at Disney’s Contemporary Resort
  • Boulder Ridge Villas at Disney’s Wilderness Lodge
  • Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
  • Disney’s Animal Kingdom Lodge
  • Disney’s Animal Kingdom Villas – Jambo House
  • Disney’s Animal Kingdom Villas – Kidani Village
  • Disney’s Beach Club Resort
  • Disney’s Beach Club Villas
  • Disney’s BoardWalk Inn
  • Disney’s BoardWalk Villas
  • Disney’s Contemporary Resort
  • Disney’s Grand Floridian Resort & Spa
  • Disney’s Old Key West Resort
  • Disney’s Polynesian Village Resort
  • Disney’s Polynesian Villas & Bungalows
  • Disney’s Saratoga Springs Resort & Spa
  • Disney’s Wilderness Lodge
  • Disney’s Yacht Club Resort
  • Disney’s Riviera Resort
  • The Villas at Disney’s Grand Floridian Resort & Spa

Complimentary standard parking is available to Guests staying at the Campsites at Disney’s Fort Wilderness Resort. Each campsite provides parking space for one (1) motorized vehicle. 

Valet Parking
Valet service continues to be available for Guests with disabilities who may require parking assistance. A valid disability parking permit is required. Valet service will be reintroduced to hotels over the coming months. Upon your arrival, please check with the Security Host for parking options. Valet service is $33 per night (sales tax included).

Guests with Disabilities
Designated parking areas are available throughout Walt Disney World Resort for Guests with disabilities. A valid disability parking permit is required.

For further information about other available services for Guests with disabilities, please contact Disability Services at (407) 560-2547 or email [email protected].

Disney Vacation Club Members 
Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel. A Member who chooses not to use vacation points for their stay at a Walt Disney World Resort hotel in an accommodation other than a DVC Deluxe Villa will be charged for standard overnight self-parking.

Day Guests
Complimentary standard self-parking is available while enjoying select dining, shopping, entertainment, and recreation experiences at Disney Resort hotels.

Electric Vehicle Charging Stations
For your convenience, several ChargePoint charging stations are now available in parking lots at select Disney Resort hotels. Arriving Guests may ask a Cast Member for directions to these charge ports, which are available on a first-come, first-served basis.

  • Disney’s Coronado Springs Resort: 6 spaces in general parking near ADA spaces
  • Disney’s Riviera Resort: 2 spaces in general parking near ADA spaces
  • Disney’s Wilderness Lodge: 2 spaces in general parking near ADA spaces

Theme Parks

Guests pay one fee for a parking pass good all day at all 4 theme parks—Magic Kingdom Park, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom theme park. Our special preferred parking lots are located conveniently close to the theme park entrances. All parking fees include applicable sales tax.

  • Preferred parking: car or motorcycle – $45-$50 per day*
  • Standard parking: car or motorcycle – $25 per day
  • Oversized Vehicle Parking: Shuttle, Limo, Camper Trailer, RV, Bus or Tractor Trailer – $30 per day

Standard theme park parking is included for registered Guests of Disney Resort hotels and select Annual Passholders. These Guests can also choose to enjoy preferred parking by paying the difference in cost between their included standard parking and preferred parking (difference is currently $20-$25 per day*).

*Pricing is seasonal and will vary based on date of visit.

Trams
Courtesy trams have returned to Magic Kingdom Park—and they’ll return to other Walt Disney World theme parks throughout 2022. Where available, this convenient mode of transportation will whisk Guests from the theme park’s parking lot to its Main Entrance and back.

Electric Vehicle Charging Stations
For your convenience, a number of ChargePoint charging stations are now available in parking lots at Magic Kingdom Park, Epcot, Disney’s Animal Kingdom theme park and Disney Springs. Additionally, the Coronado Springs and Wilderness Lodge resorts also have ChargePoint stations. Arriving Guests may ask a Cast Member for directions to these charge ports, which are available on a first-come, first-served basis.

  • Magic Kingdom Park: 5 spaces—1 space at the front of the Medical Parking Lot and 4 spaces at the front of the Zurg Parking Lot
  • Epcot: 4 spaces at the front of the Journey Parking Lot
  • Disney’s Animal Kingdom Theme Park: 4 spaces in the Medical Parking Lot
  • Disney’s Hollywood Studios: 4 spaces at the front of the Mickey Parking Lot
  • Disney Springs: 9 spaces—3 on the 5th floor of the Orange Garage, 3 on the 5th floor of the Lime Garage and 3 spaces on the 3rd floor of the Grapefruit Garage

To use this service, you will need a credit card or a pre-ordered ChargePoint card—available at chargepoint.com. The cost to charge at these stations is $0.35 per kilowatt hour, with a minimum service amount of $1.50. Charging will stop once the vehicle’s battery is fully charged. ChargePoint will “ping” the owners to alert them when their car is ready.

Water Parks

Standard parking at the water parks—Disney’s Typhoon Lagoon and Disney’s Blizzard Beach—is complimentary for all Guests.

Disney Springs

Standard self-parking is complimentary at the Disney Springs area.

Parking is available in surface parking lots and in 3 parking garages with direct access to Disney Springs. When planning your visit to and from Disney Springs, please allow at least 60 minutes of travel time for arrival to your destination. We wouldn’t want you to miss out on a festive event, show or reservation! Follow directional signage to available parking, which may be located just a short walk away from Disney Springs.

Valet parking is also available, at a flat rate of $20 per day (sales tax included).

Please note: Payment will be collected at time of pick-up, and gratuity is not included in the cost.

Guests staying at a Walt Disney World Resort Hotel may take advantage of complimentary transportation by Disney bus, monorail or boat, as parking may be limited. Many area accommodations also provide or arrange transportation to and from Disney Springs.

ESPN Wide World of Sports

Standard parking is complimentary for all Guests.

Parking for Guests with Disabilities

Designated parking areas are available throughout Walt Disney World Resort for Guests with disabilities. A valid disability parking permit is required, and standard parking rates apply.

Theme Park Parking
Courtesy trams have returned to Magic Kingdom Park—and they’ll return to other Walt Disney World theme parks throughout 2022.

Guests with the ability to walk short distances and step onto courtesy trams (when they become available) should park in the main parking lots of Magic Kingdom park, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom theme park. If necessary, Guests may ask for a space at the end of a row closest to the courtesy tram pick-up/drop-off location. Courtesy trams will then transport Guests to each theme park’s Main Entrance.

Theme Park Disability Parking Lots
Guests with mobility disabilities—including those traveling with personal wheelchairs, electric scooters or other mobility devices—should park in our Disability Parking Lots, located a short distance from the main entrance to each of the 4 theme parks at Walt Disney World Resort. Courtesy trams do not stop at these locations.

For further directions on parking options, Guests should inquire at the theme park Auto Plaza (there’s an Auto Plaza at the entrance to each Walt Disney World theme park). Or call Guest Services at (407) 824-2222. Guests under 18 years of age must have parent or guardian permission to call.

Restrooms & Companion Restrooms

Restrooms at the theme parks offer facilities designed for access by Guests with mobility disabilities. Companion-assisted restroom facilities are also available at various locations in each theme park. Theme Park First Aid locations have facilities with additional space and privacy for individuals who may need assistance from a member of their party with their personal care needs.

Service Animals

We welcome service animals at most locations throughout our theme parks and Resort hotels. At Walt Disney World Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability. Guests who use service animals must always retain control of their animals and should keep them on a leash or harness while visiting. 

Services for Guests with Disabilities at Disney Resort Hotels

Learn how Disney Resort hotels offer accessible rooms, services features, parking, and service animal accommodations. 

Special Effects

Special effects—including theatrical smoke, fog, snow and bubbles—are used at select Walt Disney World Resort attractions, shows and events. All special effects are produced using products that have been proven to be safe in these applications.

For additional questions regarding the above, please contact a Guest Relations Cast Member for details.

Guest Health Care Services Presented by AdventHealth

AdventHealth is here to help prepare for your family’s needs as you plan for an unforgettable Walt Disney World Resort vacation—including first aid, video visits and urgent care services.